IMPORTANT NOTICE

These Online Terms & Conditions of Sale (“Terms”) govern:

1. online reservations;

2. deposits and payments;

3. the purchase of a SENS Robo Café unit (“Unit”) through our website.

The full technical specifications, delivery scope, and additional commercial terms may be described in a separate Purchase

& Supply Agreement, Brand & Software License Agreement, or other written agreement between the parties.

In the event of a conflict, the separate written agreement will control.

1. Company Information

Seller.

The seller is Single Origin Inc., a Florida corporation (“Company,” “we,” “us”). Governing Law.

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Contact Information

Email: info@senscoffee.com

Mailing Address: Single Origin Inc. 550 NW 29th St., Unit 550, Miami, Florida

2. Who Can Buy

Customers.

We sell Units to business customers and individuals (“Customer,” “you”).

Eligibility.

You must:

• be at least 18 years old

• have the legal capacity to enter a binding contract

3. Reservations and Order Acceptance

Reservation Fee

You may reserve a production slot by paying a $99 non-refundable reservation fee (“Reservation Fee”).

The Reservation Fee:

• reserves your place in the production queue

• is applied toward the purchase process

• is non-refundable, except where required by law.

Order Acceptance

Your order is not accepted until we confirm acceptance in writing (email or electronic confirmation).

We reserve the right to reject or cancel orders at our discretion prior to acceptance.

Production Timing

Any production or delivery timelines displayed on the website are estimates only and may change due to:

• supply chain delays

• logistics constraints

• regulatory compliance

• component availability

• force majeure events.

4. Pricing, Payments, and Financing

Pricing

Prices are displayed on the website or in a written quote.

Applicable taxes may be added where required by law.

Payment Options

Depending on the offer available, customers may choose:

• Pay in Full (100%), or

• Installment Plan

Example installment plan:

• minimum 50% down payment

• remaining balance paid over 6 months

• 5% APR or equivalent disclosed finance charge

Final financing terms will be disclosed at checkout or in a financing addendum.
Payment Default

If the customer fails to make the required payments:

The company may, to the maximum extent permitted by law:

• suspend software access

• suspend operation of the Unit

• disable certain features remotely

• accelerate remaining payments

• reclaim or repossess the Unit.

Customer agrees to cooperate with any reasonable repossession process if payment obligations are not fulfilled.

Transfer of Title

Title and ownership of the Unit transfer only when BOTH conditions are satisfied:

1. The purchase price has been paid in full, and

2. the Unit has been delivered and accepted.

Until that time, the Unit remains property of the Company.

5. Shipping, Customs, Insurance, Duties

The Company may arrange shipping logistics, customs handling, and insurance.

If after the order is placed, there are changes in:

• duties

• tariffs

• customs requirements

• taxes

• insurance costs

• carrier surcharges

Customer agrees to pay the additional charges to the extent they apply to the shipment.

6. Delivery, Risk of Loss, Acceptance

Risk of Loss

Risk of loss remains with the Company until delivery is accepted by Customer at the destination.

Acceptance

Customer agrees to coordinate delivery and acceptance promptly.

Failure to Accept Delivery

If Customer:

• does not respond

• cannot be reached

• fails to accept delivery within a reasonable time

The Company may:

• move the Unit into secure storage

• charge storage fees ($1,000/month)

• require additional delivery costs prior to rescheduling.

7. Site Requirements (Customer Responsibility)

The customer is responsible for ensuring the installation location meets operational requirements, including:

• stable electrical power

• appropriate water connection and pressure (if applicable)

• reliable internet connection

• safe placement and physical access for servicing.

Permits and Legal Compliance

Customer is responsible for obtaining and maintaining all required:

• local permits

• health permits

• business licenses

• regulatory approvals

required to operate the Unit in its jurisdiction.

8. Installation and Commissioning

The Company may provide installation or commissioning assistance.

Unless otherwise agreed in writing:

• basic remote installation support may be included

• travel, lodging, and on-site expenses are charged separately.

9. Warranty (Limited)

Warranty Period

The Unit includes a 2-year limited warranty starting on the installation date.
What the Warranty Covers

Manufacturing defects and equipment failures during normal use.

What the Warranty Does Not Cover

The warranty does not cover issues caused by:

• misuse

• improper operation

• site readiness problems

• improper installation

• damage after delivery acceptance

• unauthorized repairs or modifications

• failure to follow cleaning protocols

• use of non-approved consumables.

Examples include non-approved:

• coffee, milk, syrups, cocoa, matcha, water quality, cups/lids.

Warranty Disclaimer

EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE UNIT IS PROVIDED “AS IS” AND “AS AVAILABLE.”

THE COMPANY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING:

• MERCHANTABILITY

• FITNESS FOR A PARTICULAR PURPOSE

• NON-INFRINGEMENT

TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Software, Connectivity, and Updates

The Unit includes embedded software and remote connectivity.

Software Updates

The Company may deploy remote software updates to improve:

• security

• stability

• performance.

Data Transmission

The Unit may transmit operational data necessary for:

• technical support

• quality control

• brand compliance

• analytics and diagnostics.

Service Availability

The Company does not guarantee uninterrupted operation.

Downtime may occur due to:

• internet issues

• power outages

• third-party service disruptions

• maintenance or updates.

Suspension of Operation

If Customer materially violates:

• payment obligations

• brand standards

• software license terms

the Company may restrict or suspend operation of the Unit until compliance is restored.

11. Brand Standards and Consumables

To operate under the SENS brand, Customer agrees to follow all brand standards.

Customer must use SENS-approved consumables or obtain written approval.

Brand Fee

Customer agrees to pay 10% of each beverage sale as a brand usage fee.

Payment is due monthly, no later than the 10th day of the following month.

Sales Reporting

Customer agrees to maintain accurate sales records.

The Company may request reports and may audit records reasonably necessary to verify brand fee payments.

12. Transfers, Resale, Relocation

Customer may not:
• resell the Unit

• relocate the Unit

• transfer operational rights

without prior written approval from the Company.

Software Restrictions

Customer may not modify, reverse engineer, or tamper with the Unit’s software.

13. Intellectual Property

All intellectual property including:

• software

• firmware

• algorithms

• robotics systems

• design

• trademarks

• brand assets

• operational systems

remain the exclusive property of the Company.

Customer receives only a limited, non-exclusive, non-transferable license to operate the Unit.

14. Returns and Cancellations

Reservation Fee

The Reservation Fee is non-refundable.

All Sales Final

Units are specialized equipment.

All sales are final, except where required by law.

Discretionary Return

If a return is requested, the Company may (but is not obligated to) consider it.

Conditions may include:

• inspection

• return shipping at customer expense

• restocking or refurbishment fees.

Refunds, if any, are determined after inspection.

15. Limitation of Liability

To the maximum extent permitted by law:

The Company shall not be liable for:

• indirect damages

• incidental damages

• consequential damages

• lost profits

• lost revenue

• business interruption

Liability Cap

The Company's total liability shall not exceed the purchase price paid for the Unit.

16. Indemnification

Customer agrees to indemnify and hold harmless the Company from claims arising from:

• operation of the Unit

• failure to obtain permits

• food safety compliance

• regulatory violations

• customer negligence.

17. Force Majeure

The Company is not responsible for delays caused by events beyond reasonable control, including:

war, strikes, weather conditions, shipping delays, port congestion, supply chain disruption, component shortages

, regulatory changes, etc.

18. Dispute Resolution (AAA Arbitration)

PLEASE READ CAREFULLY.

Informal Resolution

Parties agree to attempt good-faith resolution before initiating legal proceedings.

Mediation

If unresolved, the parties agree to attempt mediation in Miami-Dade County, Florida.
Binding Arbitration

Disputes will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its

Commercial Arbitration Rules.

Location: Miami-Dade County, Florida

Arbitration will be conducted by one arbitrator.

Class Action Waiver

Disputes must be brought only in an individual capacity.

No class or collective actions are permitted.

Opt-Out

Customers may opt out of arbitration within 30 days by sending written notice to:

Email: info@senscoffee.com

Subject: Arbitration Opt-Out

Mail: Single Origin Inc. Attn: Legal Department. 550 NW 29th St. Miami, FL 33127

19. Export Compliance

Customer agrees to comply with all applicable export control and trade laws.

20. Privacy

By placing an order, Customer agrees to the Company’s Privacy Policy and acknowledges the processing of operational

data.

21. Electronic Signatures

Customer agrees that electronic acceptance (checkbox, click-through, or DocuSign) is legally binding.